Question 1

Which hospitals and medical centres do you coordinate with?

Accepted Answer

We have established coordination with leading Kerala hospitals including Amrita Institute of Medical Sciences, Lakeshore Hospital, Aster Medcity, KIMS, and VPS Lakeshore in Kochi; Rajagiri Hospital in Aluva; and several renowned Ayurveda treatment centres including Arya Vaidya Sala Kottakkal and Somatheeram Ayurveda Resort. We also coordinate with Apollo, Fortis, and Manipal nationally.

Question 2

What services are included in a medical tourism package?

Accepted Answer

Our medical tourism packages include airport transfers, accommodation (near the hospital or within the hospital campus where available), treatment scheduling coordination, language interpretation assistance, caregiver accommodation, dietary meal arrangements per treatment requirements, local transport for follow-up visits, and post-treatment recuperation stay arrangements.

Question 3

Do you handle international medical tourists?

Accepted Answer

Yes. Kerala is internationally recognised for Ayurveda and increasingly for specialty medical care. We handle inbound medical tourists primarily from the Gulf, UK, and Africa. Services include e-Medical Visa guidance, airport reception, hospital liaison, interpreter arrangement, and dedicated coordinator support throughout the treatment period.

Question 4

Can a companion or caregiver travel as part of the medical tour package?

Accepted Answer

Yes. All our medical tourism packages include accommodation for one companion. We arrange accommodation in close proximity to the hospital — either within the hospital campus or in a nearby guesthouse or serviced apartment — so the caregiver is never far from the patient.

Question 5

How do you coordinate between hospital appointment schedules and the itinerary?

Accepted Answer

We liaise directly with the hospital's international patient division to confirm appointment schedules before finalising the travel itinerary. Travel and accommodation are built around the treatment calendar — not the other way around. Buffer days are always included for test results, consultation delays, or additional procedures.

Question 6

Is post-treatment recovery accommodation arranged?

Accepted Answer

Yes. Recovery stays are an important part of our medical tourism service. Depending on the treatment, recovery may be at an Ayurveda resort for holistic recuperation, a serviced apartment for privacy and home-like comfort, or a specialised post-operative care facility. We design the recovery period as a healing experience, not just a waiting period.

Question 7

Are Ayurveda treatments covered under medical tourism?

Accepted Answer

Ayurveda is central to our Kerala medical tourism offering. We handle Panchakarma detox programs (minimum 7 to 21 days), Rasayana rejuvenation therapies, chronic disease management programs (arthritis, neurological conditions, skin conditions), and single-session treatments for stress and wellness. All Ayurveda programs are at certified centres under qualified physicians — not spa-style wellness centres.

Question 8

How do you ensure continuity of medical documentation across the journey?

Accepted Answer

We assist with the translation and formatting of previous medical records for Indian hospital review. A medical file is maintained by our coordinator throughout the patient's stay, tracking all test results, prescriptions, and physician notes. On departure, we assist with obtaining a comprehensive discharge summary and translated copies as required.

Question 9

What happens if treatment requires an extended stay?

Accepted Answer

Our medical tour packages are built with flexibility. Extended stays due to medical requirements are managed by rebooking accommodation, revising return travel, and providing continued ground support at no additional service fee beyond the actual accommodation and travel costs. We do not abandon a patient mid-treatment because the original timeline has shifted.

Question 10

How do international patients manage language barriers with medical staff?

Accepted Answer

Most leading Kerala hospitals have international patient departments with English-speaking coordinators. For Arabic-speaking patients — the most common inbound profile from the Gulf — we arrange dedicated Arabic-speaking hospital liaisons. For other languages, we coordinate interpretation services in advance of all major consultations.

Question 11

Is medical travel insurance available through your packages?

Accepted Answer

Yes. We work with insurance partners who offer comprehensive medical travel insurance including coverage for treatment complications, repatriation, and emergency care. For pre-planned treatments, standard travel insurance may have exclusion clauses — our team advises on the correct policy type based on the specific treatment.

Question 12

What wellness and recuperation experiences can be added after treatment?

Accepted Answer

Post-treatment, Kerala's natural environment is genuinely therapeutic. We design recuperation extensions including gentle backwater houseboat stays, therapeutic Ayurveda follow-up sessions, nature walks in Munnar or Wayanad, beach stays at Marari with yoga and meditation, and sattvic cuisine programs. The recuperation period becomes a healing journey in itself.

Question 13

Can I get a free travel consultation?

Accepted Answer

Absolutely. Our travel specialists offer a complimentary 30-60 minute consultation to understand your dates, budget and preferences before any quote is shared.

Question 14

Do you offer WhatsApp travel assistance?

Accepted Answer

Yes — instant pre-trip and on-trip travel support is available on WhatsApp 24×7 once a booking is confirmed.

Question 15

How can I get the best deal?

Accepted Answer

Early bookings, group departures and customised off-season itineraries usually offer the best value. Share your dates and we'll quote three price points.

Medical Tourism

What we do for Medical Tourism.

Where our travellers love to go.

Kochi, Kerala

Thiruvananthapuram

Kozhikode

Kovalam / Varkala

Kumarakom / Alleppey

Thrissur / Kottakkal

Ready-made itineraries
— or customise yours.

Kochi hospital + local recovery

Kochi hospital + Alleppey Ayurvedic recovery

Kochi + Kumarakom/Kovalam luxury recovery

Why book this collection with us.

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Medical Tourism questions, answered.

Get a Free Medical Tourism Consultation — We Handle Everything