Question 1

How does the customisation process work?

Accepted Answer

You share your travel dates, destinations of interest, group composition, budget range, and any specific interests or preferences with our consultant. We prepare a detailed day-by-day itinerary with hotel options and pricing within 24 to 48 hours. You review, provide feedback, we revise, and once finalized we proceed to booking confirmation. The process typically takes 3 to 7 days from initial inquiry to confirmation.

Question 2

What is the minimum number of days for a customised tour?

Accepted Answer

There is no strict minimum — we handle customised day trips, weekend getaways, and extended month-long journeys. Practically speaking, multi-destination customised tours are most meaningful from 5 days onward to allow for genuine immersion rather than a rushed transit.

Question 3

Can I customise both domestic and international itineraries?

Accepted Answer

Yes. Our customisation service covers all Kerala, domestic India, and international destinations. We also specialise in combination itineraries — for example, a Kerala family holiday followed by a Maldives extension, or a North India heritage tour combined with Nepal.

Question 4

How long does it take to receive a customised proposal?

Accepted Answer

Standard proposals are delivered within 24 to 48 hours of receiving your requirement brief. Complex multi-country or multi-city itineraries may take up to 72 hours to ensure accuracy of logistics and pricing. For urgent travel requirements, we have an express proposal service.

Question 5

Is there a consultation fee?

Accepted Answer

No. Our customised tour consultation and proposal preparation is complimentary. You only pay once you confirm the booking. We invest in proposal quality because we trust our itineraries speak for themselves.

Question 6

Can I make changes after initial confirmation?

Accepted Answer

Changes to itinerary elements are possible subject to hotel and transport availability and applicable change fees. We recommend finalising all details before confirming to avoid penalties. Our consultants are thorough in the pre-confirmation discussion specifically to minimise the need for post-booking changes.

Question 7

Are customised tours available for solo travellers, couples, and large families?

Accepted Answer

Absolutely. Customised tours are by definition designed for your specific party — whether you are travelling solo, as a couple celebrating an anniversary, a family of 12 with three generations, or a group of college friends. The itinerary, accommodation, and activities are all calibrated to your group profile.

Question 8

How do you balance my preferences with on-ground feasibility?

Accepted Answer

Our consultants have direct destination knowledge and maintain live connections with ground operators. When a requested experience is seasonal, logistically challenging, or unavailable on a specific date, we proactively suggest an equivalent or better alternative. We never simply confirm what you ask without verifying feasibility — our reputation depends on delivery matching the promise.

Question 9

What if a hotel or activity becomes unavailable at travel time?

Accepted Answer

Our booking terms include alternative accommodation guarantees of equivalent or superior standard. In the rare event of a hotel-side cancellation — which happens during festival season in popular destinations — we have pre-identified backup properties and notify you immediately with options. We do not leave you without a solution.

Question 10

Can I get a detailed day-by-day itinerary with timings before confirming?

Accepted Answer

Yes. Our customised proposals include a complete day-by-day breakdown with approximate timings, driving durations, meal suggestions, and hotel names. We want you to be able to visualise the entire journey before you commit. On request, we also provide a Google Maps route overview.

Question 11

Do you provide a dedicated consultant from planning to return?

Accepted Answer

Yes. For customised tours, a single dedicated consultant is your point of contact from inquiry through departure, during the journey, and until you return. You have their direct mobile number. We do not transfer you between departments or call centres.

Question 12

How do customised tours handle last-minute on-trip changes?

Accepted Answer

Our on-trip support team is reachable 24/7. If you want to add an extra day, change a hotel, skip a destination, or add an activity while already travelling, we handle it in real time. Some changes may carry additional costs depending on availability — we advise transparently before confirming any change.

Question 13

Can I get a free travel consultation?

Accepted Answer

Absolutely. Our travel specialists offer a complimentary 30-60 minute consultation to understand your dates, budget and preferences before any quote is shared.

Question 14

Do you offer WhatsApp travel assistance?

Accepted Answer

Yes — instant pre-trip and on-trip travel support is available on WhatsApp 24×7 once a booking is confirmed.

Question 15

How can I get the best deal?

Accepted Answer

Early bookings, group departures and customised off-season itineraries usually offer the best value. Share your dates and we'll quote three price points.

Customized Tours

What we do for Customized Tours.

Where our travellers love to go.

Any Kerala combination

Any India combination

Multi-country international

Theme-based

Milestone celebrations

Around the world

Ready-made itineraries
— or customise yours.

Custom Kerala: Kochi, Wayanad, Bekal

Custom: Bali + Singapore

Custom: Japan + South Korea

Why book this collection with us.